Once your home is fully built, we will also carry out a final inspection to make sure that your home is ready to move in to. We have a passionate team of Customer Relations Managers (CRM’s) to conduct these inspections.
You're in good hands
Whilst we hope that your home is issue free, but sometimes there can be minor defects that need a little TLC. Our Customer Relations Managers will address anything with the Site Manager so we make sure these have been rectified prior to you getting the keys.
Once your home is signed off, we’ll then invite you down for a new home demonstration. Your Site Manager and Sales Executive will walk you round your new home and show you the ropes. We’ll cover everything from ovens, to showers and boilers. But don’t worry about remembering every detail, we’ll also make sure to give you access to our handy homeowner videos so you have our help, 24 hours a day.
During your home demonstration you’ll also be able to ask the team any questions about your new home or the next stage in your buying journey.